Key Performance Areas
(Key Tasks required in this area of performance)

Key Performance Objectives / Tasks
(Key Areas within which the person will operate)

• Answering of Phone
• Taking messages and distribution of messages
• Filtering Calls
• Making coffee for client meetings
• General office order - keeping tidy

• Typing up of quotations
• Quoting clients on Adhoc IT items and chasing through for approval
• Support of service control - COD clients
• Client Liason - Confirming of appointments
• Updating of Databases
• Typing up Quotes in Microsoft Word & Light Admin

Candidate must be energetic, have excellent telephone manner and be accurate in message taking and taking down phone numbers. Must be articulate and well spoken. Intermediate computer skills required.