Which Medium PABX System is Right for Your Business to Purchase?
Medium sized businesses choosing the correct PBX phone system to purchase need to bring many factors into account including budget, future needs for expansion, and current installed infrastructure, so as to avoid duplicate costs on PABX cabling and installation.
There are 4 types of Medium Sized PABX telephone systems available for sale to South African Businesses:
- Hybrid Digital / Analog PABX Switchboard Systems
- VoIP PABX Phone Systems
- Cloud Hosted PABX Systems
- Refurbished / Used PABX Systems
VOIP Options for Medium Sized Business PABX Phone Systems
VOIP is a massive buzzword around business telecoms at the moment, however, it needs to be viewed in the correct business context. VOIP’s benefit and in fact its core benefit is the cost saving an organisation enjoys on lower calls rates via a VOIP connection and ability to take control of one’s own main incoming number.
However, it is important to carefully assess whether these savings outweigh the additional costs of having a VOIP capable data line and the additional VoIP router hardware costs associated with that.
Modern LTE and Fibre VoIP Solutions are able to scale from 2 virtual landlines up to 100's of Virtual Business Landlines.
Purchasing Options
There are 2 main options when looking to purchase a new PBX switchboard phone solution from any vendor:
Outright Purchase or Monthly Rental.
As a PABX phone system is an IT based product we recommend to our clients that they rent the solution. This allows for a smooth monthly capital expenditure, and a fixed operating expense ensuring your business is never without the best solution at the given time. Cash payments are welcome and can be discussed with your account manager.
Other Important Factors to Consider When Purchasing Your PABX Phone System
Cabling: Before installing, customers needs to ensure that the areas requiring phones are correctly cabled, cabling is a separate cost and needs to be quoted for on any SME Business system. It is always important to do a site survey beforehand to ensure that what is required can be done and done at a reasonable cost. Many buildings have unique challenges when considering cabling runs and this must be carefully planned before a new PABX Switchboard System is installed, or relocated.
Location: Your location is important, certain areas in South Africa do not have access to the infrastructure required to run VOIP solutions, in these cases we look at Telkom, Neotel or GSM premicell solutions. Remember there is always a connectivity option it just needs to be customised to your location, budget and needs.
Handsets.
Handsets: Telephone Systems come in 3 basic types:
Analog PBX Handsets – Require telephone Cat 3 cable and are the cheapest, most basic type of phone. They are extremely reliable and offer basic transfer and call hold features
Digital PBX Handsets – Digital handsets have slightly more features and functionality than a traditional analogue handset, including Incoming caller identification, handling of 2 or more calls simultaneously, speaker and conference facilities and more. They also run on analogue Cat 3 telephone cabling but may require 4 pair PABX cabling in some cases
IP PBX Handsets – IP handsets run on Cat 5 computer cabling, they have all the features of the above unit and more. Traditionally one usually has either and all IP PABX solution or an analogue/digital hybrid phone solution. IP phones are great for future-proofing your business and creating a unified communication system.
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